SHIPPING & RETURNS

 

WE ARE CURRENTLY SHIPPING THROUGHOUT CANADA ONLY AT THIS TIME. OUR FLAT RATE IS $15.99 CANADA POST EXPEDITED. OTHER CARRIERS OR OPTIONS CAN BE USED AT SPECIAL REQUEST AND MAY HAVE ADDITIONAL FEES.

AT THIS TIME WE ONLY SHIP INTERNATIONAL ON SPECIAL REQUEST AND ALL FEES ASSOCIATED WILL BE THE RESPONSIBILITY OF THE CONSUMER.

IN STORE PICK UP IS AT OUR BOUTIQUE LOCATED AT 522 2ND AVE FERNIE, BC

ALL ORDERS TAKE 1-2 DAYS TO BE PROCESSED FOR SHIPMENT. SHIPMENTS GENERALLY TAKE 3-10 BUSINESS DAYS FROM SHIPMENT DATE TO BE DELIVERED (UNLESS SPECIAL SHIPPING REQUESTS HAVE BEEN MADE).

ALL ORDERS ARE SHIPPED THROUGH CANADA POST UNLESS OTHER SPECIAL ARRANGEMENTS HAVE BEEN MADE.

 

RETURNS & CONDITIONS

 

IF YOU ARE NOT HAPPY WITH YOUR PURCHASE, PURCHASES ARE ELIGIBLE FOR STORE CREDIT OR EXCHANGE WITHIN 14 DAYS OF SHIP DATE ON YOUR ORDER CONFIRMATION.

CLOTHING ITEMS MUST BE UNWORN, UNWASHED, AND FREE FROM ALTERATIONS.
RETURNS MUST HAVE ALL ORIGINAL TAGS ATTACHED.

ALL INTIMATES AND HAIR CARE PRODUCTS ARE A FINAL SALE.

ALL DISCOUNTED ITEMS ARE A FINAL SALE.  FINAL SALE ITEMS ARE NOT REDEEMABLE FOR STORE CREDIT OR EXCHANGE.
WE RESERVE THE RIGHT TO REFUSE A REFUND IF THE ITEM/S SHOW SIGNS OF DAMAGE OF ANY KIND.

 

INSTRUCTIONS TO SEND BACK AN ITEM FOR RETURN:

 


*PLEASE NOTE THAT SHIPPING CHARGES ARE NOT REFUNDABLE AND RETURN SHIPPING IS THE RESPONSIBILITY OF THE CONSUMER.
CONTACT US AT [email protected] FOR A RETURN AUTHORIZATION PRIOR TO RETURNING ITEM/S.


YOUR ITEM /S MUST BE SECURELY PACKED AND INCLUDE A COPY OF THE RECEIPT.


SHIP YOUR PACKAGE BACK TO NO.3 BOUTIQUE & SALON PO BOX 2381 522 2ND AVE FERNIE BC V0B 1M0.

YOU MUST SHIP THROUGH TRACEABLE AND INSURED MAIL TO ENSURE THAT THE ITEM YOU ARE RETURNING GETS TO US AND IS ELIGIBLE FOR A CREDIT.

 

*MAKE SURE TO INCLUDE OUR PO BOX WHEN SHIPPING BACK ITEMS!
ALTERNATIVELY, RETURNS CAN BE MADE IN STORE AT OUR STORE LOCATION IN FERNIE WITHIN 14 DAYS WITH A COPY OF YOUR RECEIPT.

Copyright 2020 No.3 Mountain Boutique & Salon - Powered by Lightspeed